I just made my first purchase with Mosh Posh. I bought a LV bag and I love it! I was amazed at how fast I received my order at NO cost! I ordered on Friday and received it on Monday. I feel like I struck gold finding Mosh Posh! I am placing my second order today!! Thanks to everyone working at Mosh Posh for making this a great experience! Oh yeah, I also have used the online chat for questions. That was a great experience as well! The representatives were knowledgeable, courteous and extremely helpful! Great, great experience all the way around!