Everything about ordering online from Mosh Posh was a delight. My Louis Vuitton black patent XL Surya bag arrived today in absolutely perfect condition. It was precisely as described and truthfully even better than I had expected. Because of the price on the item, I called the shop to discuss the purse. The sales person Alex was gracious and very helpful in describing the purse. Once I decided to order it, Alex arranged for expedited shipping. I received the purse in CA just two days after I ordered it. I recommend Mosh Posh without any reservation.